We are a values-driven organisation. Our values are what set us apart from others and provide guidance for making decisions every day. Sport & Spinal Physiotherapy will achieve our goals by consistently living by our values in our work and personal life. Any decision, problem or issue is answered by referring to our values.
Our 4 key core values are: RICE – Respect, Integrity, Care and Excellence
We respect everyone including ourselves and our organisation
- We understand that a small thing on our list of priorities may be the ONLY thing that matters to a client.
- We are committed to a teamwork environment where every team member is encouraged to contribute in an open forum, appreciated and welcomed as part of a team, and are recognised and rewarded for his/her efforts.
- We recognise the importance of diversity and understand that when we act together we can move mountains.
- We listen intently
- We are open minded and tolerant
- We are all equal and are always asking “what can I do to help?”
We act with integrity in everything we do
- We set high standards and do what is right, even when no one is looking.
- We always do what we say we will do
- We communicate openly, honestly, accurately and frequently.
- We are true to ourselves and to others and act with absolute transparency and fairness
- If we stuff up, we own up and consider the mistake as a learning experience to improve.
- We remain dedicated and self-controlled even when challenged
We are loyal to one another, care and support each other both personally and professionally
- we help team members strike a healthy work/life balance whilst at the same time ensuring we provide exceptional quality service to meet our clients’ needs.
- We are friendly and make positive impressions always.
- We make people smile with our personal and understanding approach.
- We are flexible, easy going and do not take ourselves too seriously.
- We are passionate about helping others and choose to serve our community and help those less fortunate.
- We have common goals and all pitch in to achieve our vision.
We persistently strive for better ways
- We will not rest on our accomplishments, but will rather build on them in our personal and professional journey to be the best we can be and set new standards in healthcare.
- Above all else, client results always come before profit.
- We are always prepared to give everything a go without fear of censure.
- We encourage and facilitate ongoing development both professionally and personally to constantly improve.
- We show pride, enthusiasm and dedication in everything we do.
- We aim to deliver exceptional results and add value that goes beyond what is expected.